This Service, TenXWin is supplied by company name ltd. a limited liability company registered in country company registration number XXXX, with a registered address at XYZZZZZ, as the payment processor and operates the website, and Company name. a limited liability company registered in Curaçao with company registration number 11111, registered address at XXXXXCuraçao, is the license holder. TenXWin operates under License No.XXXX issued by Curacao Egaming, Authorized and Regulated by the Government of Curacao for the provision of sports betting and casino commencing May 22nd 2017.TenXWin will only communicate with Customers by email to their registered email address (the "Registered Email Address") as provided when opening your TenXWin account: Communication from TenXWin will be issued through the following mail only:
Additional terms and conditions apply to all betting promotions.
Game rules and game terms and conditions apply to individual games and have to be read carefully before playing.
Promotional rules and terms and conditions will change with each promotion and have to be read carefully before playing.
The TenXWin's cookies policy that is available on the website apply and in addition, the TenXWin data protection and TenXWin privacy policy terms and conditions apply.
TenXWin will provide the terms and conditions as well as the additional terms and conditions in other languages at a further stage (German, Spanish, French, Russian, Indonesian and Chinese) in the case and for any reason if there is any uncertainty, the English version will prevail.
Updating the Terms and Conditions
The Terms and Conditions here are subject to change at any day, at any time, at TenXWin's sole discretion for regulatory or other reasons whatsoever. TenXWin is obliged to notify all users whenever the Terms and Conditions are updated. If for any reason you do not want to accept TenXWin's updated terms and conditions, your account with TenXWin will be frozen and you will need to contact our customer support department in order TenXWin is obliged to notify all users whenever the Terms and Conditions are updated. If for any reason you do not want to accept TenXWin's updated terms and conditions, your account with TenXWin will be frozen and you will need to contact our customer support department in order to close your TenXWin account as well as withdraw all available funds in your account. Basic Information on TenXWin The games and betting promotions provided by TenXWin are for entertainment purposes only. Any and all stakes you place on a game or bet will not be refunded as the product that TenXWin supply’s is virtual and is instantly consumed. Any and all stakes you place on a game or bet with real money will not be refunded as the money is automatically drawn from your account and cannot be returned.
Definitions
When referring to the word “Account” it means the account you sign up for at TenXWin as well as any related entity that is managed by TenXWin.
When referring to the words “account holder”, “player”, “user” or “you” it means the person who has registered or is planning to register an account with TenXWin. When referring to the words “ Additional Terms” or “ additional terms and conditions” it means the rules and policies set in section 2 above. When referring to the words “ Real Money” it means the actual cash amount in your account at any given point in time which is the total amount of your winnings and deposit. When referring to the word “ Bet” it means wagering money on the outcome of an event on any of our betting promotions. When referring to the words “ Betting Offers” it means any bets that are made available by TenXWin to you. When referring to the word “ Bonus” it means receiving a reward for playing games or placing bets (depending on the particular game, bet, or promotion) equivalent to a certain stated value. When referring to the words “ Customer Services” it means the TenXWin customer support department. Who can Play at TenXWin You can only become a user of a TenXWin account and participate in our games or betting promotions if you agree and abide in full by ALL of the TenXWin conditions: You are 18 years of age, or older than 18 years of age. You are not a resident of any place listed in the TenXWin prohibited jurisdictions.
You do not have a gambling addiction. You will not open or attempt to open a second TenXWin account for the duration of your life as an account holder. All details you provide to TenXWin is real and the truth and yours and yours alone, including your name, date of birth and any identity documents, debit and credit card details, email and residential address, are at all times correct and are not false or misleading and you update us promptly with any changes to these details. You do not sell or otherwise share your TenXWin Username and password used for logging into your account, with anyone else. You will pay all taxes applicable to you and you will not hold us responsible for any tax. You are playing on the TenXWin website for entertainment only and gambling is not a regular or primary source of income for you. You intend to be polite and respectful at all times and refrain from verbal or other abuse of any kind towards any other users and any TenXWin representative or partner you engage with. You are a real person and have not registered and playing on the TenXWin platform on behalf of any organization or anyone else. You do not in any way have access to any insider information otherwise or through a connection with a sports or professional body which may assist you on the TenXWin website in predicting or influencing the outcome of a game or bet.
You are not engaged in any money-laundering or terrorist activity whatsoever. You are not in any way playing on the TenXWin platform with illegally obtained money. You are not in any way engaged in fraudulent, collusive, fixing or other unlawful activity and do not use any software-assisted methods or techniques or hardware devices in relation to participating in games or bets on the TenXWin platform. We take the breach of any of the terms stated about very seriously and any game you play or bet you place in breach of any of the terms stated above is voidable at our sole discretion and your winnings liable to be confiscated as well as your account with TenXWin closed or blocked indefinitely.
Prohibited Jurisdictions
Curacao, United States of America, and Israel.
Opening a TenXWin Account
The required fields on the registration page, including name, email, date of birth, address and telephone number will have to be filled in. You must not attempt in any way to register a second TenXWin account by providing different information from the information provided on the first account. However, if you a TenXWin account and don’t remember or if you are currently self-excluded, the responsibility is yours to make sure that you only have one open account. All Bets or play on Games made while you have more than one TenXWin account will be voided and your money in all accounts will be confiscated. Once you have an open TenXWin account, you will need to transfer sufficient funds into your account in order to participate in any game or betting promotion. We shall not give you any credit whatsoever for participation in any game or service. In order to deposit funds into your TenXWin account, you can use any of the payment options on the deposits page of the Website, which may be amended from time to time. Details in regards to withdrawal times in respect to the payment method used are available on the withdrawal page of the websites, which may be amended from time to time. You may only deposit using a payment method that is owned by yourself. You will not be allowed to use any third-party payment methods what so ever for deposits or withdrawals and TenXWin reserves the right to redirect payments to elect payment methods that have been used by you before in respect of any particular payment. Any withdrawal may occasionally be delayed due to regulatory or AML requirements. In such cases, XXXX will make sure to resolve the situation as soon as reasonably possible.
TenXWin Fees
TenXWin may charge assigned fees for processing some deposits depending on the selected payment method. Please see our website, for the fee structure. From time to time, we will assign minimum deposit levels and maximum deposit levels as specified on the websites.
Verifying your data and play
In general, TenXWin reserves the right to verify the information you provide at any time and without disclosing any reasons to you, including on your first deposit and first withdrawal. If required for fraud and anti-money laundering purposes, TenXWin may also need to ask additional questions