Introduction

Version 1.0 Dated of June 22nd, 2019

These terms and conditions and the documents referred and linked to below (the “Terms”) set out the basis upon which the website operated under the URL www.Tenxwin.com (the “Website”) and its related or connected services (collectively, the “Service”) will be provided to you.

Please read these Terms very carefully as they form a binding legal agreement between you - our customer (the “Customer”) - and us. By opening an account (the “Account”) and using the Service you agree to be bound by these Terms, together with any amendment which may be published from time to time.

If anything is not clear to you, please contact us using the contact details below.

General Terms

We reserve the right to amend the Terms (including to any documents referred and linked to below) at any time. When such amendment is not substantial, we may not provide you with prior notice. You will be notified in advance for material changes to the Terms and may require you to re-confirm acceptance to the updated terms before the changes come into effect. If you object to any such changes, you must immediately stop using the Service and the termination provisions below will apply. Continued use of the Service indicates your agreement to be bound by such changes. Any bets not settled prior to the changed Terms taking effect will be subject to the pre-existing Terms.

If at any time you are in any doubt about how to place bets or otherwise use the Service, you should refer to these Terms or contact our customer service department (Customer Service Department) at [email protected].

1. Your Obligations

You always agree that when using the Service:

I. You are over 18 years of age (or over the age of majority as stipulated in the laws of the jurisdiction applicable to you) and can enter into a binding legal agreement with us.

II. You are in a country where it is lawful to place bets on the Service (if in doubt, you should seek local legal advice). It is your responsibility to ensure that your use of the service is legal.

III. The residents of the following countries are restricted from participation with TenXWin.com:

- Angola, Australia, Belgium, Cambodia, Czech Republic, Democratic People’s Republic of Korea (DPRK), Denmark, Ecuador, French Republic and its territories, Germany, Guadeloupe, Guyana, Hong Kong, India, Indonesia, Israel, Iran, Iraq, Ireland, Italy, Kuwait, Laos PDR, La Reunion, Martinique, Myanmar, Netherlands (including Curacao and other countries and territories that form part of the Kingdom of Netherlands), Nicaragua, Norway, Pakistan, Panama. Papua New Guinea, Philippines, Poland, Portugal, Saudi Arabia, Singapore, Slovenia, Spain, Sudan, Syria, Thailand, Turkey, Uganda, UAE, United Kingdom, United States of America and its territories, Yemen.

- And any other country which may prohibit the offering on online gambling to its residents or to any person within such country

IV. When sending money to us you are authorized to do so e.g., you are the authorized user of the debit/credit card or other payment method you use.

V. You will not, by participating in the Services and/or placing bets be placed in a position of actual, potential or perceived conflict of interest in any manner.

VI. You have never failed to pay or attempted to fail to pay a liability on a bet.

VII. You are acting solely on your own behalf as a private individual in a personal capacity and not on behalf of another party or for any commercial purposes.

VIII. By placing bets, you may lose some or all your money lodged with us in accordance with these Terms and you will be fully responsible for that loss.

IX. You must use the Service for legitimate betting purposes only and must not nor attempt to manipulate any market or element within the Service in bad faith or in a manner that adversely affects the integrity of the Service or us.

X. When placing bets on the Service you must not use any information obtained in breach of any legislation in force in the country in which you were when the bet was placed.

XI. You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party in order to avoid a liability legitimately incurred.

XII. You must otherwise generally always act in good faith in relation to us of the Service and for all bets made through the Service.

2. Registration

You always agree that when using the Service:

I. In order to protect the integrity of the Service and for other operational reasons we reserve the right to refuse to accept a registration application from any applicant at our sole discretion and without any obligation to communicate a specific reason.

II. Before using the Service, you must personally complete the registration form and read and accept these Terms. In order to start betting on the Service, we will require you to become a verified Customer which includes passing certain checks. You may be required to provide a valid proof of identification and any other document as it may be deemed necessary. This includes but is not limited to, a picture ID (copy of passport, driver’s license or national ID card) and a recent utility bill listing your name and address as proof of residence to the minimum. We reserve the right to suspend wagering or restrict Account options on any Account until the required information is received. This procedure is a statutory requirement and is done in accordance with the applicable gaming regulation and the anti-money laundering legal requirements. Additionally, you will need to fund your TenXWin.com Account using the payment methods set out on the payment section of our Website.

III. You must provide complete and accurate information about yourself, inclusive of a valid name, surname, address and email address, and update such information in the future to keep it complete and accurate. It is your responsibility to keep your contact details up to date on your Account. Failure to do so may result in you failing to receive important Account related notifications and information from us, including changes we make to these Terms. We identify and communicate with our Customers via their Registered Email Address. It is the responsibility of the Customer to maintain an active and unique email account, to provide us with the correct email address and to advise TenXWin of any changes in their email address. Each Customer is wholly responsible for maintaining the security of his Registered Email Address to prevent the use of his Registered Email Address by any third party. TenXWin shall not be responsible for any damages or losses deemed or alleged to have resulted from communications between TenXWin and the Customer using the Registered Email Address. Any Customer not having an email address reachable by TenXWin will have his Account suspended until such an address is provided to us. We will immediately suspend your Account upon written notice to you to this effect if you intentionally provide false or inaccurate personal information. We may also take legal action against you for doing so in certain circumstances and/or contact the relevant authorities who may also act against you.

IV. You are only allowed to register one Account with the Service. Accounts are subject to immediate closure if it is found that you have multiple Accounts registered with us. This includes the use of representatives, relatives, associates, affiliates, related parties, connected persons and/ or third parties operating on your behalf.

V. In order to ensure your financial worthiness and to confirm your identity, we may use any third-party information providers we consider necessary.

VI. You must keep your password for the Service confidential. Provided that the Account information requested has been correctly supplied, we are entitled to assume that bets, deposits and withdrawals have been made by you. We advise you to change your password on a regular basis and never disclose it to

any third party. Passwords must contain at least eight characters and a maximum twenty characters long. It is your responsibility to protect your password and any failure to do so shall be at your sole risk and expense. You must log out of the Service at the end of each session. If you believe any of your Account information is being misused by a third party, or your Account has been hacked into, or your password has been discovered by a third party, you must notify us immediately by email using your Registered Email Address to [email protected].

VII. You must notify us if your Registered Email Address has been hacked into, we may, however, require you to provide additional information/ documentation so that we can verify your identity.